Knowledge is power. Every American should understand how the health care system operates and understand their health insurance coverage.
When illness or injury strikes—and a patient’s ability to advocate for themself is severely diminished—we provide fundamental services to prevent an already difficult health crisis from becoming a bureaucratic and financial nightmare.
Patients have a right to transparent, understandable information from health care providers and insurance companies without the motive of profit being taken into consideration.
WHAT WE DO
HCRI provides free and low cost patient navigation and advocacy services to individuals and families by:
- Teaching patients how to read and understand their health insurance coverage
- Empowering patients to coordinate their care and coverage with providers and insurers
- Helping patients get the information they need to plan for their financial contribution for care
- Contesting wrongly denied insurance claims
- Identifying and correcting medical billing errors
- Explaining specific rights under ERISA and employer-based health plans
HCRI EDUCATES PROFESSIONAL AND COMMUNITY ORGANIZATIONS, FROM CORPORATE HR DEPARTMENTS TO LOCAL CHURCH GROUPS.
- We teach people how to get the most out of their insurance coverage;
- We provide information on the impact of the new health reform legislation on their coverage and rights as patients.
HCRI PROVIDES PATIENT-NAVIGATION AND ADVOCACY TRAINING TO VOLUNTEERS, ATTORNEYS, SOCIAL WORKERS AND PROFESSIONAL PATIENT ADVOCATES.
- To date HCRI personnel have organized and taught workshops for lawyers, social workers, nurses, and patient navigators New York City; Baltimore, MD, and Washington D.C. including:
- Continuing Legal Education sponsored by the City University of New York School of Law
- Continuing Social Work education at University of Maryland School of Social Work in Baltimore, MD; the National Institute of Health in Bethesda, MD; and the National Rehabilitation Hospital in Washington, D.C.
- Patient Navigation training at George Washington University Cancer Institute and other Washington, D.C. locations.